Privacy notice

Who we are

Prosthetic Professionals is a prosthetics clinic at Office #13, Main University Rd, Block 13 A, Gulshan-e-Iqbal, Karachi 75900, Pakistan. You can reach us on +92 336 0206011 by phone or WhatsApp about anything in this notice.

What we collect

When you call or message us: your name, your phone number, the messages you send, and any photos, videos or medical notes you choose to share about the limb.

When you visit the clinic: your assessment notes, measurements, casts or scans, the parts fitted to your limb, and the payments you make.

On this website: nothing that identifies you. The site has no forms and no accounts, and it does not set cookies of its own.

Services this website uses

Fonts on this site load from Google Fonts, which receives your device's address in the usual way when a page loads. The map loads from Google only if you press the button to show it. WhatsApp links open WhatsApp, which is run by Meta under its own privacy terms.

How we use your information

To advise you, plan and make your limb, fit and align it, train you to use it, follow up afterwards, and keep a record of the parts and settings for future repairs.

If you ask us to keep a family member updated, for example a son or daughter abroad, we send them the updates you agree to.

Who we share it with

The family members or carers you ask us to update.

Manufacturers and suppliers, when we order parts for you, and only the details they need, such as size, weight and activity level, and serial numbers for warranty registration.

We do not sell your information, and we do not share it for advertising.

Photos of your limb

Photos and videos of your limb are used for your care only. We never put them on this website or on social media without your written permission.

How long we keep it

We keep your clinical record for as long as it is useful for your care and future repairs. You can ask us to delete messages and photos you have sent, and we will, unless we need a record for the limb you are wearing.

Your choices

You can ask for a copy of what we hold about you, ask us to correct it, ask us to delete it, or ask us to stop sending updates to a family member, by calling or messaging us.

Changes to this notice

We may update this notice. The date at the top shows when it last changed. This version is dated 6 October 2026.